Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site. We also use software to track general browsing behaviour on our website. This means that we can build up a picture of the most popular areas and paths through the site and any problem areas, though we don't use it on a personal level to track individuals and their behaviour.
You may experience problems with our site when you try to buy items. These are usually to do with how you have set up your security settings in your web browser.
If you have set your Security Settings in Internet Explorer to 'high' you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart and My Account. To use the site you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional". Alternatively you can add Longforte Trading to your list of trusted sites.
If you are worried about any aspect of ordering from our site, please email us at sales@craftexpress.co.uk and we'll be more than happy to discuss any concerns. If you wish to learn more about cookies - exactly what they are, how to manage them etc, you could take a look at this website - www.allaboutcookies.org.
From time to time we may collect certain anonymous information about your browsing behaviour on our site in order to improve our service to you. We take your privacy very seriously and the type of information that is collected by us (or by trusted partners on our behalf) is always anonymous and does not include any personally identifiable information. It is also not used for any other purpose. In order to do this, we use technology such as ‘cookies’ which can record what pages you visit on our website or when you purchase an item.
